Question:

What are some fair debt collection practices debt collection agencies should follow?

La legislación nacional de cobro de deudas

Un representante de la agencia de cobro no debe comunicarse con otras personas (excepto a un abogado oa una agencia de informes de los consumidores) sobre la cuenta de un consumidor sin el consentimiento previo del consumidor, excepto en la medida de lo razonablemente necesario para hacer cumplir una orden judicial. Sería aconsejable la práctica, estas colecciones equitativa de la deuda cuando se trata de un deudor, como que un cobrador de deudas es prohibido violar una intimidad de los consumidores y por lo tanto un cobrador de deudas no puede discutir la deuda de un consumidor con alguien que no sea el consumidor o una persona autorizada por el de los consumidores (también conocido como un deudor).

Leyes de cobranza de la deuda

Un representante de la agencia de cobro no debe comunicarse con el consumidor en cualquier momento o lugar poco común o en un momento o lugar que el coleccionista debe saber sería inconveniente para el consumidor. A menos que el coleccionista tiene conocimiento de las circunstancias de lo contrario, se debe asumir que el momento más conveniente para ponerse en contacto con el consumidor es en el horario de 8 am a 9 pm. Si el cobrador de las llamadas al consumidor antes de 8 am o después de las 9, el cobrador de deudas está violando la Ley de Colección de Deuda Justa.

Un cobrador no debe comunicarse con el consumidor en su lugar de trabajo si sabe o tiene razones para saber que el consumidor? S empleador prohíbe que esas convocatorias, de acuerdo con las leyes de recolección justa de deudas.

Como cuestión de las prácticas de recolección justa de deudas, un representante de agencia de cobro de la deuda no debe utilizar ninguna comunicación escrita, que parece ser un documento jurídico o que le da la apariencia de ser autorizado, expedido o autorizado por un gobierno, agencia gubernamental, o de abogado , cuando no lo es-y no debe falsear los documentos que no son legales o Don? t requieren una respuesta de los consumidores, cuando en realidad lo hacen. Una agencia está prohibido el uso de cualquier forma de comunicación que pueden aparecer como si viniera de un abogado? S de oficina, una agencia gubernamental, o la policía. Esto incluye cualquier documento que se parece a una orden judicial, sentencia, o una citación judicial.

De acuerdo con la Colección de Deuda Justa Ley, un representante de agencia de cobro de la deuda no debe comunicarse con el consumidor bajo la apariencia de un abogado mediante el diseño de un abogado o las formas o instrumentos que los abogados sólo están autorizados a preparar. Un cobrador de deudas no puede enviar una carta de cobro de deudas de un departamento de

Las prácticas de la agencia de la deuda de recogida

Un representante de la agencia de cobro no intencionalmente debe comunicarse con el consumidor o cualquier miembro de la familia con tanta frecuencia como podría esperarse razonablemente para acosar al consumidor o su familia, o voluntariamente participar en otros actos que razonablemente se puede esperar de molestar, abusar, acosar o el consumidor o cualquier miembro de su familia. Un cobrador no puede llamar en varias ocasiones a un consumidor en el teléfono. Si el consumidor recibe llamadas continuas, el consumidor tiene derecho a seguir la pista y anotar las fechas y horarios para cada convocatoria. Para detener las llamadas continuas, el consumidor puede escribir y enviar una carta a la agencia, por correo certificado con acuse de recibo, notificando a la agencia que deje de ponerse en contacto con el consumidor. Una vez que la carta haya sido recibida por la agencia, una agencia de cobro de la deuda de colector está prohibido ponerse en contacto con el consumidor de nuevo excepto para notificar a los consumidores que, o bien dejará de contacto o que la agencia de cobro de la deuda está llevando a cabo una solución específica.

Un representante de agencia de cobro por vía oral no deben comunicarse con un consumidor de tal manera como para dar la falsa impresión o la apariencia de que la Agencia es - o se asocia con - un abogado. Si la llama de la deuda o incluso de colector implica que está afiliado a un abogado, el consumidor tiene derecho a solicitar el colector para hacerle una carta en el abogado? S de escritorio de acuerdo con las prácticas de recolección justa de deudas.

Algunos de los factores de la Colección de Deuda Justa Ley de incluir que un representante de agencia de cobro de la deuda no debe comunicar o amenazar a comunicar a nadie la información de crédito sobre el consumidor que sabe o debería saber que es falso. Si el consumidor está disputando la deuda, cualquier comunicación relativa a la deuda debe incluir también el hecho de que el consumidor se disputo. Si las negociaciones de la deuda de colección o de otro modo se comunica con alguien acerca de los consumidores? S de crédito, no puede ser la ley de dar cualquier información que él sabe o debe saber es incorrecta.

Agencia De Cobro Frequently Asked Questions

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