May 28, 2010, Newsletter Issue #162: Collection Agency Industry Facts

Tip of the Week

Collection Agency Tips:

Fact: Collection agencies nationwide have tripled their income in the past 10 years and boosted staff levels by 50 percent in the past five years, according to industry figures.

Fact: In the past three years, fewer than 1 percent of consumers who dealt with a collection agency filed a complaint with the association.

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