A collection agency representative must not communicate with other people (except a lawyer or a consumer reporting agency) about a consumer's account without the consumer's prior consent except to the extent reasonably necessary to enforce a court order. It would be wise to practice these fair debt collections when dealing with a debtor, such as that a debt collector is prohibited from violating a consumer's privacy and therefore a debt collector cannot discuss a consumer's debt with anyone other than the consumer or someone authorized by the consumer (also known as a debtor).
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